This is our Privacy Policy, and it informs you of how we collect and manage your personal information. We comply with all of the Act’s requirements in respect of the collection, management, and disclosure of your Personal Information. Use of the Platform indicates that you (“the User”) have understood and agree to be bound by the terms and conditions of this Privacy Policy. 10 BUCKS ONLY may amend this Agreement at any time. All amended terms shall be effective automatically and immediately upon the posting of the revised Agreement, and any subsequent activity in relation to the Platform shall be governed by such amended terms and conditions of usage. If you do not agree to the terms of this Privacy Policy, please do not use the Platform.
This Agreement was last revised on 17 February 2021. You are advised to regularly check the Platform for any amendments or updates.
Personal information is any information that can be used to personally identify you. This may include your name, surname, address, telephone number, email address, and/or occupation. Your Personal Information will not be used, shared, sold, or disclosed other than as described in this Privacy Policy.
By submitting information through our services, you expressly consent to the collection, processing, sharing, and storage of your Personal Information as defined in this Policy. Such information is retained for the purpose of adding such information to the 10 BUCKS ONLY Platform.
2.1 This Privacy Policy meets the requirement of notification of collection as per the Protection of Personal Information Act 4 of 2013.
2.2 This policy applies to you in the following:
- natural persons over 18;
- natural persons under the age of 18 - with the consent of the parent or legal guardian;
- juristic persons such as charities, non-profit organisations, and companies duly represented by a representative;
- visitor to our website; or
2.3 10 BUCKS ONLY uses online forms to collect Personal Information, and you hereby consent to the collection, processing, sharing, and storage of Personal Information for the purpose of adding such information to the 10 BUCKS ONLY Platform.
2.4 As a parent or guardian, in the case of a minor, you consent to the collection, processing, sharing, and storage of Special Personal Information for the purpose of adding such information to the 10 BUCKS ONLY Platform.
2.5 We collect the following types of Personal Information/Special Personal Information:
- identifying information – such as your name, date of birth, or identification number of any kind;
- contact information – such as your phone number or email address;
- address information – such as your physical or postal address;
2.6 10 BUCKS ONLY retains records for a period that is longer than is required by law, and you hereby consent to such retention of Personal Information/Special Personal Information.
2.7 We may also collect Personal Information/Special Personal Information through your access and use of our Platform and through your participation in various activities advertised on the Platform.
2.8 There may be instances where we may also collect some information that is not Personal Information/Special Personal Information because it does not identify you or anyone else (we may collect anonymous answers to surveys or aggregated information about how users use our Platform).
2.9 If you use our Platform, we may use cookies or other tracking technologies to collect information such as the pages you visit or the information you request. This information collected is kept confidential. The use of tracking technologies enables us to keep track of products and services you view so that we may provide you with further information.
2.10 We are also able to use the information collected to improve our internal business processes. We research our users’ habits, measure traffic patterns in the aggregate, analyze trends, track users' movements, and gather broad demographic information.
2.11 In instances where we are unable to collect your Personal Information/Special Personal Information, it may result in us not being able to provide the requested information relating to NPOS. We may not be able to provide you with the information that is of particular interest to you, and your experience of the Platform may not be as useful as you wish it to be.
3.1 By Using the Platform, you represent that you are of the age of 18 or where you are under 18, a Competent Person has given consent to allow you/your minor child to utilize this platform. Where you are duly authorized by a company, you hereby confirm that you have the relevant authority to use the Platform and become a User. This consent is effective on access of the platform.
3.2 You, or a Competent Person in the case of a minor, consent/s to the processing of Personal Information/Special Personal Information. As a Competent Person, you agree that giving such consent means that you have given 10 BUCKS ONLY’s permission to collect and process the child’s Special Personal Information in the ways described in this Policy.
3.3 You understand that your consent to the processing of your Personal Information/Special Personal Information by 10 BUCKS ONLY pertains to the provision of information and the services; as well as associated purposes. Processing shall include the collection, receipt, recording, organization, collation, storage, updating or modification, retrieval, alteration, consultation, use; dissemination by means of transmission, distribution, or making available in any other form; or merging, linking, as well as blocking, degradation, deletion, or destruction of Personal Information.
3.4 Personal Information/Special Personal Information may be processed by 10 BUCKS ONLY in the country where it was collected as well as other countries where laws regarding processing of Personal Information differ. The consent to receive direct marketing from 10 BUCKS ONLY is obtained during the registration process, and you consent to the receipt of direct marketing communications regarding all business activities and news.
3.5 You expressly consent to 10 BUCKS ONLY retaining your Personal Information/Special Personal Information once your relationship with 10 BUCKS ONLY has been terminated and using the information for aggregate, statistical, and reporting purposes.
4.1 We collect, hold, use, and disclose your Personal Information/Special Personal Information for the following purposes:
- To provide information about the NPOs and advertisements so you can provide assistance in the form of providing donations or any other contributions;
- To send communications regarding updates on news, activities, and topics of interest requested by you;
- When a User responds to an NPO, the User’s Personal Information is shared with the NPO for the purposes of completing that transaction;
- To answer inquiries and provide information or advice about existing and new NPOs;
- To assess the performance of the platform and to improve the operation of the platform;
- To engage in electronic communications and transactions with you;
- To provide feedback on any related inquiries and future opportunities;
- To update our records and keep your contact details up to date;
- To process and respond to any complaint made by you;
- To provide you with updates regarding business developments and activities;
- To provide you with marketing material or marketing services in a manner that complies with the Consumer Protection Act 68 of 2008 and the Protection of Personal Information Act 4 of 2013; and
- To comply with any law, rule, regulation, lawful and binding determination, decision, or direction of a regulator, or in co-operation with any governmental authority of any country.
4.2 10 BUCKS ONLY will employ all reasonable measures in order to ensure that your Personal Information/Special Personal Information is protected.
4.3 Your Personal Information/Special Personal Information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.
5.1 You may request access to any Personal Information/Special Personal Information we hold about you at any time by contacting us at hello@10bucksonly.co.za.
5.2 If you believe that Personal Information/Special Personal Information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment or that we cannot amend the information as required, we will retain a note about the request.
5.3 Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, emailing it to you). We will not charge for making the request and will not charge for making any corrections or updates to your Personal Information/Special Personal Information.
5.4 There may be instances where we cannot grant you access to the Personal Information/Special Personal Information we hold. We may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. Should this be the case, we will give you written reasons for any refusal.
6.1 Business records relating to the provision of information or services to you can be retained by 10 BUCKS ONLY in terms of legislative records retention provisions and includes your Personal Information. Records can be retained for operational purposes or for evidential purposes. Where 10 BUCKS ONLY shares your Personal Information/Special Personal Information with NPOs and other Users, 10 BUCKS ONLY does not permit such parties to use the information for any other purpose than to perform the services.
6.2 We may disclose your Personal Information/Special Personal Information to:
- Our employees so that we are able to operate our business;
- NPOs and other Users for the purposes of operation of our Platform or our business;
- Fulfil requests by you, and to otherwise provide information and services to you;
- Suppliers and other third parties with whom we have commercial relationships, for business and related purposes;
- Any organization for any authorized purpose with your express consent.
6.3 We may further disclose your Personal Information/Special Personal Information in the following instances:
- To comply with the law or legal process;
- To protect 10 BUCKS ONLY’s rights, facilities and other property;
- To protect 10 BUCKS ONLY against any misuse or unauthorized use of the platform and/or its services;
- To protect Users or third parties affected negatively by your action in using the platform and/or the services.
6.4 We will disclose information relating to NPOs, specifically to corporate clients where such clients have selected certain NPOs to be part of their corporate social good activities.
6.5 We will disclose Personal Information/Special Personal Information to our Internet Service Providers who use software programs and hardware devices to monitor network traffic in order to identify unauthorized attempts to access, upload, damage, or alter information that it has stored.
6.6 We have placed security safeguards to protect your Personal Information/Special Personal Information through agreements concluded with third-party service providers. We will not be held liable for any illegal activity or other activity that may result in a claim for damages due to the lack of protection of your Personal Information/Special Personal Information while under the care of the third party.
7.1 We strive to ensure your Personal Information/Special Personal Information is protected from misuse, loss, and unauthorized access, modification, or disclosure at all times. We may hold your information in either electronic or hard copy form. We use third parties who may have access to your Personal Information and who have undertaken to protect your Personal Information.
7.2 Should an unauthorized person(s) access your Personal Information/Special Personal Information, 10 BUCKS ONLY shall contact you to notify you within a reasonable time.
7.3 As our Platform is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any Personal Information/Special Personal Information or other information which you transmit to us online is transmitted at your own risk.
7.4 The transfer of online transaction data to and from the website is protected by the implementation of an SSL Certificate provided by Thawte. It is your responsibility to keep your password secure at all times to avoid unauthorized use of your 10 BUCKS ONLY account. All banking information is encrypted and not available to us.
8.1 Our Platform may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website, and we are not responsible for the privacy policies or the content of any third-party website. Third-party websites are responsible for informing you about their own privacy practices.
9.1 If you have any questions about this privacy policy, any concerns, any objections, or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please contact us using the details set out below in 9.3.
9.2 We will treat your requests or complaints confidentially.
9.3 Please contact our Privacy Officer at hello@10bucksonly.co.za